![]() ![]() If you're switching to a non-Apple phone, deregister iMessage. ![]() This won't remove personal information that's stored on your old device, but it will prevent the new owner from deleting your information from iCloud. If you're unable to follow either of the above steps, change your Apple ID password.After the device has been erased, click Remove from Account. If you're using iCloud and Find My iPhone on the device, sign in to /find, select the device, and click Erase.Ask the new owner to erase all content and settings as described above.If the steps above weren't completed and you no longer have your device, follow these steps: If you aren't using a SIM card with your device, you can contact them to get help transferring service to the new owner. Contact your carrier for guidance on transferring service to a new owner.If asked for your device passcode or Restrictions passcode, enter it.In iOS 7 or later with Find My iPhone turned on, you'll need your Apple ID and password. Go back to Settings and tap General > Reset > Erase All Content and Settings*.Tap Sign Out again, then tap Delete from My iPhone and enter your password.This would delete your content from the iCloud servers and any of your devices signed in to iCloud. You shouldn't manually delete your contacts, calendars, reminders, documents, photo streams, or any other iCloud data while you're signed in to your iCloud account. If you still have your iOS deviceīefore you sell or give away your device, you should remove your personal information. Standard procedure before you sell or give away your old iPhone/iPad etcĭon't set the phone up for the new user, they must do it themselves.
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